top of page

Privacy Policy

Effective Date: 3 July 2026

1. Introduction

White Dwarf Visuals Ltd ("we", "our", or "us") is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your personal data.

2. Who We Are

White Dwarf Visuals Ltd

Registered in England and Wales

Company Number: [Insert Company Number]

Email: [Insert Contact Email]

Registered Office: [Insert Registered Office Address]

If you have any questions about this Privacy Policy or your personal data, please contact us using the details above.

3. Information We Collect

We may collect the following personal information:

  • Name

  • Email address

  • Telephone number

  • Company name (if provided)

  • Information submitted through our contact forms

  • Any information you choose to provide in correspondence with us

We may also automatically collect certain technical information when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of your visit

  • Website usage statistics collected through Wix Analytics or similar services.

4. How We Use Your Information

We use your information to:

  • Respond to enquiries.

  • Provide quotations for our services.

  • Deliver our production, photography, visual effects and post-production services.

  • Communicate with you regarding current or potential projects.

  • Improve our website and user experience.

  • Comply with legal obligations.

We will only use your personal data where we have a lawful basis for doing so.

5. Lawful Basis for Processing

Under UK GDPR, we process personal data on one or more of the following lawful bases:

  • Your consent.

  • Performance of a contract.

  • Legitimate business interests.

  • Compliance with legal obligations.

6. Cookies

Our website is hosted on Wix, which uses cookies and similar technologies to provide website functionality, improve performance and analyse visitor activity.

You may manage your cookie preferences through your browser settings or any cookie consent banner displayed on our website.

7. Third-Party Services

Our website may use services provided by third parties including:

  • Wix.com Ltd (website hosting)

  • Google Analytics (if enabled)

  • YouTube or Vimeo (embedded videos)

  • Google Maps (if embedded)

These providers may collect information in accordance with their own privacy policies.

8. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our business, including website hosting providers, IT providers, payment processors and professional advisers.

We may also disclose information where required by law.

9. Data Retention

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements.

10. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

11. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your information where applicable.

  • Restrict processing.

  • Object to certain processing activities.

  • Request transfer of your personal data where applicable.

  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details provided above.

12. Complaints

If you believe your personal data has been handled improperly, you have the right to complain to the Information Commissioner's Office (ICO).

Website: https://www.ico.org.uk

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.

Any updates will be published on this page together with the revised effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal data, please contact:

White Dwarf Visuals Ltd

Email: [Insert Contact Email]

Registered Office: [Insert Registered Office Address]

bottom of page